ISO 27001 certification
Our information security management approach includes risk assessment, documented controls and regular independent review. Request the current certificate and scope for your supplier assessment.
Data security
Confidence starts
with the right questions.
Give your communications, IT and information governance teams a clear route to discuss security and data protection.
Book a demo →PROTECTING THE PEOPLE BEHIND THE DATA
Your staff data.
Our responsibility.
Trusted Delivery brings NHS communications together with UK hosting, security certification and a team you can talk to. Protection is part of how we operate, from the infrastructure behind your campaigns to the people supporting your account.
Our UK-based servers are monitored around the clock. Independent security audits and ongoing risk assessments help us review our safeguards and keep information security under active scrutiny.
Request our security documentation →
ISO 27001 certified
Information security management backed by independent assessment.
SECURITY YOU CAN REVIEW
Solid foundations.
Clear answers.
UK hosting. UK support.
Our hosting infrastructure is based in the UK, with support from our Exeter team. You can discuss data location and operational arrangements directly with the people supporting your account.
Cyber Essentials
NewZapp holds Cyber Essentials certification. This provides assurance around baseline technical controls designed to address common cyber threats.
SUPPORTING YOUR GOVERNANCE REVIEW
Good decisions
start with evidence.
Your information governance and IT teams need to understand how a supplier fits your organisation’s requirements. We’ll help you gather the information needed for that review before you move forward.
Tell us which documents, technical questions and approval steps are part of your process. Bringing the right people into the conversation early helps avoid last-minute surprises.
Talk to us about data protection →A practical review checklist
- Where your data is hosted and processed
- Who can access your account and staff data
- Data processing responsibilities and supplier arrangements
- Retention, deletion and account closure
- Incident reporting and support contacts
- Current certificates and their scope
Send us your supplier questionnaire or the areas you need to cover.
DATA PROTECTION IN PRACTICE
Keep your campaigns
purposeful and controlled.
Data protection is also about everyday choices. Consider what staff information a campaign needs, who should receive it and which colleagues need access to create or review it.
Agree a process for maintaining recipient lists, reviewing account access and handling staff questions. We can discuss how the platform supports your workflow and where your organisation’s own policies apply.
NHSmail delivery belongs in the same conversation.
Review your sender identity and recipient environment alongside data handling. Trusted Delivery combines your NHS email campaign requirements with design and reporting tools for your communications team.
Explore @nhs.net-to-@nhs.net delivery →YOUR SECURITY QUESTIONS
Let’s make the details clear.
Can we review your certification?
Yes. Contact our team for the current ISO 27001 and Cyber Essentials documentation, including the information needed to check scope and validity.
Can our IT and information governance colleagues join the discussion?
Yes. Bring them into the conversation so we can work through your technical and data protection questions together.
Does UK hosting replace our own data protection assessment?
No. Hosting location is one part of your assessment. You should also review the proposed processing, contractual arrangements and your organisation’s responsibilities.
MAKE EVERY MESSAGE MATTER
Make your next decision an informed one.
We’ll help you bring the platform, delivery and security questions together.
