Last revised 18/04/2018.
At DestiNet Ltd, we take the privacy of our customers, NewZapp users, employees, free account holders and contacts seriously. We are committed to safeguarding privacy and to complying with the UK Data Protection Act 1998 (Data Protection Registration Number Z8717259), the General Data Protection Regulation 2018 and the Privacy and Electronic Communications Regulations 2011.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting this website you are accepting and consenting to the practices described in this policy.
For the purpose of the General Data Protection Regulations (the GDPR), the data controller is DestiNet NewZapp Email Marketing of Bradley House, 7 Park Five Business Centre, Harrier Way, Exeter, Devon EX2 7HU. Who can be contacted using the following contact details:
DestiNet Ltd have an appointed Data Protection Officer. Our Customer Service team will be your initial point of contact if you wish to exercise your rights and our DPO can be reached here: dpo@newzapp.com.
We will collect and process the following data about you:
Information you give us.
This is information about you that you give us by filling in forms on our site [newzapp.co.uk] or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, complete a callback form and when you report a problem with our site. The information you give us may include your name, company name, postal address, e-mail address, phone number and credit card information.
Information we collect about you.
With regard to each of your visits to our site or use of our service we will automatically collect the following information:
Information we receive from other sources.
This is information we receive about you if you use any of the other websites we operate or other services we provide. We are working closely with third parties (including, for example, payment and delivery services, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
Except where we use your personal data for marketing purposes on the basis of prior consent and subject to any opt out preferences you notify to us in respect of electronic direct marketing communications, we process personal data for marketing purposes as necessary for the purpose of our legitimate interests in promoting our products and services.
We use information held about you in the following ways:
Information you give to us.
We will use this information in accordance with our selected lawful basis of processing:
Information we collect about you.
The legitimate interests that we will rely upon to process this information are:
Information we receive from other sources.
We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
If we are not able to process your personal data whether because you withdraw or limit consent, or for any other reason then we will not be able to achieve the purposes listed above.
You agree that we have the right to share your personal information with:
Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Selected third parties including:
We will disclose your personal information to third parties:
By completing any forms on this website, you agree to this transfer, storing or processing. DestiNet Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All contact data you import into our Email Communication Software is stored on UK based secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We do use automated decision making including profiling. For example; you may receive different marketing messages from us based on your interaction with our automated email marketing campaigns.
Your data is retained and cleansed in accordance with our Data Retention and Cleansing Policy which can be obtained by contacting our DPO via email: dpo@newzapp.com.
We will only process your data for marketing purposes where you have given express consent to us to do so or where there is a legitimate interest for us to do so. The legitimate interests that we will rely on are as listed above under “Uses made of the Information – Information that we collect about you”. In any event, we will only rely on legitimate interest as a grounds for processing your data where we have completed a Legitimate Interest Assessment and where such assessment supports the use of such data processing.
You have the right to object to our use of your personal data which is processed on the basis of our legitimate interests. However, we may continue to process your personal data, despite your objection, where there are compelling legitimate grounds to do so or we need to process your personal data in connection with any contract or legal requirement.
At any time, even if you have previously consented, you have the right to ask us not to process your personal data for marketing purposes and/or not to disclose it to third parties for marketing purposes. You can do this by contacting us using the following email address: support@newzapp.com. You can also use this email address to notify us of any preferences you have in relation to the processing of your data for example as to the frequency of communications that you receive from us or the manner or the subject matter of such communications.
The GDPR also gives you the following rights:
You can exercise these rights by contacting us using the following email: dpo@newzapp.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
If you have any complaints in relation to how our business has processed your data or in relation to the exercise of your rights as detailed above you can in the first instance raise your concerns by contacting us at the following email: dpo@newzapp.com. You may also contact the Information Commissioner’s Office in relation to any such complaints https://ico.org.uk/
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our data protection officer via email: dpo@newzapp.com or post at DestiNet NewZapp Email Marketing of Bradley House, 7 Park Five Business Centre, Harrier Way, Exeter, Devon EX2 7HU.
Get in touch today to find out how NewZapp can increase the effectiveness of your internal communication.
We are NOT the NHS. We are a supplier of internal communications software. Please contact your local NHS hospital for all healthcare queries.
Tel: 01392 447200
Email: trusteddelivery@newzapp.com
Trusted Delivery is product of NewZapp Communications.
G-Cloud Digital Marketplace Documentation.
NHS Data Security and Protection Toolkit Registration.
Bradley House, Park Five Business Centre, Harrier Way, Exeter, Devon. EX2 7HU.