University Hospitals Plymouth and NewZapp Trusted Delivery

You are an NHS Trust that needs to keep over 9,000 staff informed and connected.

We are an internal communication tool specific to the NHS that guarantees the fast delivery of your emails. We also provide you with valuable analytics on the performance of each email.

We would love to join forces with you to help increase engagement amongst UHP staff.

“We’re delighted with the report and the insights this gives us – for the first time, we’re able to see how staff interact with our comms, backing up many ‘assumptions’ we’ve had for years."

"To say we’re happy is an understatement!”

We’ve come from a world of counting it a success if we could just get an email to our staff to now creating attractive emails for specific audiences and seeing exactly how our staff are interacting with them. It's such a breath of fresh air. Finally we can do internal communications properly again.

“With NewZapp we have no deliverability concerns like we had with other service providers about not getting important messages directly into our staff inboxes. The reporting tools in the system tell us what actions our colleagues are taking and support our communications team with getting the right messages to the right people at the right time "

Who uses NewZapp Trusted Delivery?

NewZapp Trusted Delivery is used by NHS Trusts and Partners who:

Have had their emails blocked by the NHS Digital spoofing policy (this applies if you use a third-party email platform to send comms).
Use Outlook to send emails and experience long send queues (it takes 5 hours to send to 10,000 people via Outlook).
Want to create visually appealing emails that capture the attention of staff.
Would like insightful analytics that show how well each email has resonated and who has engaged.

Take your internal comms to the next level

Have a chat with us to see if NewZapp Trusted Delivery would be a good fit for University Hospitals Plymouth

What your team would benefit from

Software built for the NHS

NewZapp Trusted Delivery is a communication solution purely for NHS Trusts and Partners.

We listened to the challenges and needs of our NHS customers and, using our 20 years of experience in email communications, built a bespoke communication tool that is NHSmail compatible, GDPR compliant, and guarantees the fast and effective delivery of all your emails.

Game changing features

As a NewZapp Trusted Delivery customer you will have access to highly intuitive software that enables you to:

Effortlessly create eye catching emails.
Segment your staff and easily maintain those groups.
Measure the performance of every email you send to inform your future strategy.

Exceptional support

As well as cutting-edge technology, with NewZapp Trusted Delivery you will also have a UK-based named Account Manager.

Your dedicated Account Manager will be with you from the moment you become a customer. They will show you around the software, hold regular catch-ups with you and be on hand whenever you have a question.

Join the NewZapp Trusted Delivery family

Resources you might find useful

UHP internal comms guide

Download your personal guide to help you create more impactful internal communications, increase efficiency within your comms team and for top tips on building your internal communications strategy.

Content planner

There’s a lot to consider when you are mapping out your internal comms. This template consolidates everything and will help you plan and keep track of all your internal comms content.

Supporting mental wellbeing

A prominent topic at the moment, this blog provides some useful stats, links and tips to help improve staff mental wellbeing through the use of internal communications.