Storytelling in the NHS: How Narrative Builds Culture, Engagement & Connection

Storytelling in the NHS: How Narrative Builds Culture, Engagement & Connection newsletter automation In a healthcare system as complex, pressured, and human-centred as the NHS, effective internal communication must go beyond transactional updates and reactive messaging. At its best, internal communication becomes a cultural act—an enabler of connection, identity, and shared purpose. At the heart …

How Internal Communications Can Drive Trust During NHS Reform and Reorganisation

How Internal Communications Can Drive Trust During NHS Reform and Reorganisation newsletter automation Major structural changes are nothing new to the NHS. From Integrated Care Systems (ICSs) to digital transformation programmes, workforce redesigns, estate reconfigurations, and centralisation of commissioning structures, change is part of the NHS’s operational DNA. Yet with every reform—regardless of its policy …

Reaching Every Role: Inclusivity in NHS Internal Communications

Reaching Every Role: Inclusivity in NHS Internal Communications newsletter automation Introduction In a healthcare system as vast and varied as the NHS, no two staff roles are the same. From frontline clinicians and community health workers to estates teams, night-shift porters, and administrative support, the NHS thrives because of its workforce diversity. Yet this very …

NHS Trust Rankings 2025: Could Internal Comms Decide Your Place?

When Your Vendor Is the Vulnerability What 2025’s SaaS-Linked Breaches Reveal About Third-Party Risk in NHS Internal Communications—and How Trusted Delivery Mitigates It newsletter automation The New Reality: Most Breaches Start Outside Your Firewall In 2025, one of the clearest cyber security trends across NHS-affiliated and private-sector organisations alike is this: attackers are bypassing core …