Category Archives: Internal Comms

How Internal Communications Can Drive Trust During NHS Reform and Reorganisation newsletter automation Major structural changes are nothing new to the NHS. From Integrated Care Systems (ICSs) to digital transformation programmes, workforce redesigns, estate reconfigurations, and centralisation of commissioning structures, change is part of the NHS’s operational DNA. Yet with every reform—regardless of its policy …

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Reaching Every Role: Inclusivity in NHS Internal Communications newsletter automation Introduction In a healthcare system as vast and varied as the NHS, no two staff roles are the same. From frontline clinicians and community health workers to estates teams, night-shift porters, and administrative support, the NHS thrives because of its workforce diversity. Yet this very …

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NHS Trust Rankings 2025: Could Internal Comms Decide Your Place? newsletter automation Introduction – The Return of NHS Trust Rankings In September 2025, the Department of Health and Social Care reintroduced football-style league tables ranking all NHS Trusts in England (The Guardian). This marks a significant shift in performance transparency, echoing the star ratings of …

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Sustainability in the NHS goes beyond compliance; it’s a core value that influences every level of healthcare. By fostering environmental responsibility, the NHS not only enhances public trust but also strengthens community well-being.

Effective communication is the cornerstone of successful NHS research and innovation, promoting collaboration, transparency, and trust among stakeholders.

Discover how effective internal communication can transform the NHS workplace, fostering inclusivity, enhancing productivity, and creating a harmonious environment. Explore strategies for success, aligned with NHS Digital Governance, and supported by NewZapp’s Trusted Delivery platform.

Microsoft Outlook is adept at sending and receiving emails but it has its limitations and successfully handling internal communications is one of them.

Microsoft Outlook is adept at sending and receiving emails but it has its limitations and successfully handling internal communications is one of them.

This article explores strategies for optimising intergenerational communication and fostering an inclusive culture within the NHS, emphasising the role of technology, personalised engagement, and continuous learning.

Overcoming communication silos in NHS Trusts is essential for enhancing collaboration, informed decision-making, and patient care. Trusted Delivery offers NHS-compliant solutions to break down these barriers.