Employee engagement plays a pivotal role in the success of any organisation, including within the NHS. Measuring and improving engagement requires regular employee engagement surveys. At Trusted Delivery, we provide the tools and guidance necessary to craft surveys that yield meaningful insights. This guide offers a concise overview of the 100 most essential staff survey questions and the rationale behind them.
Employee engagement surveys are essential for understanding the levels of motivation, satisfaction, and commitment within your workforce. This information is crucial for developing strategies that enhance productivity, reduce staff turnover, and foster a positive working environment. According to Gallup, highly engaged teams show 21% greater profitability.
Designing the right questions is key to obtaining valuable data. The following are critical areas to focus on when creating your employee engagement survey.
How satisfied are you with your current role?
Assessing job satisfaction helps gauge how well employees feel their positions meet their expectations and needs. According to the Harvard Business Review, job satisfaction is a significant determinant of overall workplace happiness.
Do you feel your skills are being utilised effectively?
This question identifies whether employees believe they are using their talents to their fullest potential.
How well does your job match your expectations?
Understanding this alignment can highlight any discrepancies between job descriptions and actual experiences.
Are you satisfied with your job responsibilities?
This reveals if employees are content with their day-to-day tasks.
Do you feel your workload is manageable?
This helps identify potential issues with workload distribution and stress levels.
Are you proud to work for this organisation?
This question measures overall satisfaction and pride in being part of the NHS.
How often do you feel stressed at work?
Understanding stress levels can lead to better mental health strategies and support within the workplace.
How motivated are you to do your best at work?
Motivation levels are critical for productivity and job satisfaction.
Do you find your work meaningful?
This question identifies whether employees feel their work has purpose, which is vital for long-term engagement.
Are you satisfied with your overall job security?
Job security is a key factor in employee retention and satisfaction.
Do you feel comfortable and safe in your work environment?
Safety and comfort are fundamental to a positive workplace, particularly in a healthcare setting.
How would you rate the communication within your team?
Effective communication is crucial for team success and ensuring patient safety.
Do you feel you have the tools and resources to do your job well?
Having the right resources is essential for job performance, especially in clinical roles.
Is your workplace free from harassment and discrimination?
A safe and inclusive environment is vital for a healthy work culture, aligning with NHS values.
How satisfied are you with the physical workspace?
Physical conditions directly impact employee satisfaction and effectiveness.
Do you feel your workplace promotes a culture of diversity and inclusion?
Diversity and inclusion are cornerstones of a healthy workplace culture within the NHS.
Are you satisfied with the cleanliness and maintenance of the workplace?
A well-maintained environment supports productivity and patient care.
Do you feel your workspace supports productivity?
Ergonomic and functional spaces enhance work efficiency.
How often do you experience interruptions at work?
Minimising interruptions can improve focus, productivity, and patient outcomes.
Do you have a quiet space to focus when needed?
Quiet areas help employees concentrate on complex tasks, crucial in high-stakes healthcare environments.
Do you feel supported by your manager?
Manager support is crucial for employee morale and job satisfaction.
How transparent is the leadership team with NHS goals and performance?
Transparency builds trust and ensures alignment with the broader mission of patient care.
Do you trust the senior leadership team?
Trust in leadership is fundamental for organisational cohesion, particularly in healthcare settings.
How effectively does management communicate with employees?
Clear communication ensures that everyone is aligned with the organisation’s goals and priorities.
Do you feel your manager listens to your concerns?
Being heard by managers can significantly improve job satisfaction and reduce turnover.
Are you satisfied with the level of feedback you receive from your manager?
Constructive feedback is essential for personal and professional growth.
Do you feel recognised for your contributions by your manager?
Recognition from management boosts morale and motivation.
How confident are you in the leadership team’s decision-making?
Confidence in leadership decisions impacts overall trust in the organisation.
Do you feel the leadership team values your input?
Feeling valued encourages employees to contribute more actively.
Are you satisfied with the frequency of communication from management?
Regular updates from management keep employees informed and engaged.
Do you have opportunities for professional growth?
Career development opportunities are key to employee retention within the NHS.
Are there sufficient resources available for your career development?
Resources like training and development programmes are essential for skill enhancement.
Do you feel your career goals are supported by the organisation?
Alignment with career goals ensures long-term employee commitment.
How satisfied are you with the training and development programmes offered?
Quality training programmes are critical for skill enhancement, especially in healthcare roles.
Do you feel you have a clear career path within the NHS?
A clear career path helps in setting and achieving professional goals.
Are you given opportunities to learn new skills?
Continuous learning opportunities keep employees engaged and productive.
Do you feel encouraged to pursue further education or certifications?
Encouragement for further education fosters a culture of continuous improvement.
How often do you discuss your career development with your manager?
Regular discussions about career development ensure alignment and support.
Do you feel your job allows for growth and advancement?
Roles that offer growth and advancement opportunities help retain talent.
Are you satisfied with the mentorship opportunities available?
Mentorship programmes provide guidance and support for career progression.
Do you feel you have a healthy work-life balance?
A balanced work-life situation is essential for overall well-being, especially in the demanding healthcare sector.
Are flexible working arrangements available to you?
Flexibility in work arrangements can significantly enhance job satisfaction and reduce burnout.
Do you feel you have enough time for personal and family life?
Personal and family time is crucial for mental and emotional health.
Are you satisfied with the organisation’s leave policies?
Generous leave policies support work-life balance.
How often do you feel overwhelmed by work?
Addressing work overwhelm can prevent burnout, which is a common issue in healthcare.
Do you feel supported when you need to take time off for personal reasons?
Support during personal times reflects the organisation’s commitment to employee well-being.
Are you satisfied with the remote work policy (if applicable)?
Remote work policies impact work-life balance and job satisfaction.
Do you feel your work schedule is flexible?
Flexible schedules can accommodate personal needs and improve productivity.
How often do you work beyond your regular hours?
Overworking can lead to burnout and decreased job satisfaction, especially in high-pressure roles.
Do you feel you have enough breaks during the workday?
Regular breaks are essential for maintaining productivity and well-being.
Do you feel recognised for your contributions?
Recognition is key to motivation and job satisfaction.
Are the rewards and benefits offered by the NHS satisfactory?
Satisfactory rewards and benefits enhance employee retention.
How satisfied are you with the organisation’s recognition programmes?
Effective recognition programmes can boost employee morale.
Do you feel your hard work is noticed by management?
Acknowledgment of hard work is crucial for motivation.
Are you satisfied with the NHS bonus and incentive programmes (if applicable)?
Bonuses and incentives can drive performance and satisfaction.
Do you feel appreciated for the work you do?
Feeling appreciated contributes to overall job satisfaction.
How often do you receive praise for your work?
Regular praise and acknowledgment are important for motivation.
Are you satisfied with the NHS compensation package?
Competitive compensation is essential for retaining talent.
Do you feel valued by your colleagues?
Peer recognition fosters a supportive work environment.
Are you satisfied with the opportunities for promotion?
Promotion opportunities motivate employees to perform their best.
—
Do you feel a sense of belonging within your team?
A sense of belonging enhances team cohesion and productivity.
How well do you collaborate with your colleagues?
Effective collaboration is crucial for team success and patient outcomes.
Are you satisfied with the level of teamwork in your department?
Good teamwork is a hallmark of a productive work environment.
Do you feel your team members respect your contributions?
Respect among team members fosters a positive work culture.
How often do you receive constructive feedback from your peers?
Constructive feedback from peers aids in professional growth.
Do you feel your team works well together to achieve common goals?
Team synergy is essential for achieving organisational objectives.
Are you satisfied with the communication within your team?
Clear and open communication is key to effective teamwork.
Do you feel your team members are supportive of one another?
Supportive team dynamics contribute to a healthy work environment.
How well does your team handle conflict?
Effective conflict resolution is critical for maintaining team harmony.
Do you feel your team is innovative and creative?
Innovation and creativity within a team drive progress and success.
—
Do you feel aligned with the NHS’s values and mission?
Alignment with NHS values and mission enhances employee commitment.
Are you satisfied with the NHS culture?
A positive company culture is vital for employee satisfaction.
Do you feel the NHS fosters a positive work environment?
A positive work environment supports employee well-being and productivity.
How well does the NHS support work-life balance?
Support for work-life balance is crucial for overall employee satisfaction.
Do you feel the NHS promotes diversity and inclusion?
Diversity and inclusion are essential for a healthy workplace culture.
Are you satisfied with the NHS commitment to social responsibility?
Commitment to social responsibility enhances the organisation’s reputation and employee pride.
Do you feel the NHS values employee well-being?
Valuing employee well-being is crucial for retention and satisfaction.
How well does the NHS communicate its goals and values?
Clear communication of goals and values aligns employee efforts.
Do you feel the NHS is committed to continuous improvement?
A commitment to continuous improvement drives organisational success.
Are you proud to tell others you work for the NHS?
Pride in one’s workplace is a strong indicator of overall satisfaction.
—
How engaged do you feel in your work?
Engagement levels directly impact productivity and job satisfaction.
Do you feel motivated to go above and beyond in your role?
High motivation leads to better performance and patient outcomes.
Are you satisfied with the level of engagement activities offered by the NHS?
Engagement activities can enhance employee morale and connection.
How often do you feel excited about your work?
Excitement about work indicates high levels of engagement.
Do you feel your opinions are valued by the NHS?
Valuing employee opinions fosters a culture of inclusion and respect.
Are you satisfied with the opportunities to provide feedback?
Opportunities to provide feedback are crucial for continuous improvement.
Do you feel your feedback is acted upon by the NHS?
Action on feedback demonstrates the organisation’s commitment to improvement.
How often do you feel a sense of accomplishment in your work?
A sense of accomplishment is key to job satisfaction and motivation.
Do you feel you are making a difference in your role?
Feeling impactful in one’s role boosts morale and engagement.
Are you satisfied with the level of autonomy you have in your job?
Autonomy in the job leads to greater job satisfaction and creativity.
Do you feel the NHS supports your physical well-being?
Support for physical well-being is essential for overall health and productivity.
Are you satisfied with the NHS mental health resources?
Mental health resources are crucial for employee well-being.
Do you feel comfortable discussing mental health at work?
Comfort discussing mental health fosters a supportive environment.
How often do you feel stressed at work?
Managing stress is important for maintaining a healthy work-life balance.
Are you satisfied with the NHS health and wellness programmes?
Health and wellness programmes support overall employee well-being.
Do you feel the NHS promotes a healthy lifestyle?
Promotion of a healthy lifestyle encourages better health choices.
How often do you feel burnt out at work?
Preventing burnout is essential for maintaining productivity and well-being.
Are you satisfied with the NHS support for work-related stress?
Support for work-related stress demonstrates the organisation’s commitment to employee health.
Do you feel you have the support needed to manage your workload?
Support in managing workload is crucial for preventing burnout.
Are you satisfied with the NHS efforts to promote a healthy work-life balance?
Efforts to promote work-life balance are vital for employee satisfaction.
Trusted Delivery simplifies the creation, distribution, and analysis of employee engagement surveys within the NHS. Our platform offers customisable templates, automated distribution, and real-time analytics, empowering you to make data-driven decisions that enhance staff engagement.
After collecting responses, it’s crucial to analyse the data. Look for trends and common themes that indicate areas of strength and opportunities for improvement. Use the insights to develop targeted action plans that address key issues.
What are the key benefits of employee engagement surveys?
Employee engagement surveys provide insights into employee satisfaction, identify areas for improvement, and help develop strategies to enhance workplace morale and productivity.
How often should we conduct employee engagement surveys?
It is recommended to conduct employee surveys annually or biennially to track changes and assess the effectiveness of improvements.
What is the best way to encourage employees to participate in surveys?
Encouraging participation is crucial. Clearly communicating the purpose, ensuring anonymity, offering incentives, and sharing results with action plans are all effective strategies.
How can we ensure the survey results are reliable?
For dependable outcomes, formulate precise and relevant questions, uphold confidentiality, and encourage candid responses.
What should we do with the survey results?
Analyse the results to identify trends and areas for improvement. Develop action plans and communicate these plans to employees to demonstrate that their feedback is valued.
How can Trusted Delivery help with employee engagement surveys?
Trusted Delivery provides customisable survey templates, automated distribution, and real-time analytics, making it easier to collect, analyse, and act on employee feedback within the NHS.
Employee engagement surveys are a powerful tool for understanding and improving the workplace. Use Trusted Delivery’s surveys to gain valuable insights and enhance satisfaction and success within your NHS organisation. Visit us today to learn more about how we can help you boost employee engagement through effective staff surveys.
Marketing Manager
With over 15 years’ experience in communications I have seen first-hand the difference strong internal communications can make. I am passionate about helping organisations reap the rewards of an engaged workforce and feel privileged to work for an organisation that has this same passion. We can achieve more when we work together towards the same goals.
Microsoft Outlook is adept at sending and receiving emails but it has its limitations and successfully handling internal communications is one of them.
Microsoft Outlook is adept at sending and receiving emails but it has its limitations and successfully handling internal communications is one of them.
Get in touch today to find out how NewZapp can increase the effectiveness of your internal communication.
We are NOT the NHS. We are a supplier of internal communications software. Please contact your local NHS hospital for all healthcare queries.
Tel: 01392 447200
Email: trusteddelivery@newzapp.com
Trusted Delivery is product of NewZapp Communications.
G-Cloud Digital Marketplace Documentation.
NHS Data Security and Protection Toolkit Registration.
Bradley House, Park Five Business Centre, Harrier Way, Exeter, Devon. EX2 7HU.
